- All Online orders are processed within 1-3 business days of receiving the confirmed order.
- Orders using In-Store Pickup are usually processed within 24 Hours.
- You will receive a confirmation email when your order is received & another notification when your order has shipped, ior is ready for pick up.
- Orders Ship from our Abbotsford, BC storefront.
- Orders ship standard via Canada Post Expedited, or Chit Chats U.S. Edge. Delivery times vary from 3 - 9 days depending on your proximity to the store. Delivery times can vary due to situations out of our hands (floods, fires, snow, etc etc).
- We are not responsible for carrier delays.
- If you have any questions or concerns about your order, you can always email us at firstname.lastname@example.org
Shipping Within Canada
We offer FREE SHIPPING on all orders greater than $175 (before applicable taxes).
Orders under that amount will be subject to a flat rate fee based on the package's final destination. These fees are detailed on the chart below.
Flat Rate Fee
|Rest Of Canada
Please note free shipping is not available during sale events.
Certain oversized items are exempt from our flat rate shipping and will be subject to weight-based shipping fees. These costs will be calculated automatically when you checkout.
Shipping to the USA
Orders to the Contiguous USA are subject to a flat rate fee based on the package's final destination. These fees are detailed on the chart below.
Flat Rate Fee
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.