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Shipping policy

Shipping Info

  • All Online¬†orders are processed within 1-3 business days of receiving the confirmed order.
  • Orders using¬†In-Store Pickup¬†are usually processed within 24 Hours.¬†
  • You will receive a confirmation email when your order is received & another notification when your order has shipped, ior is ready for pick up.
  • Orders Ship from our Abbotsford, BC storefront.
  • Orders ship standard via Canada Post Expedited, or Chit Chats U.S. Edge. Delivery times vary from 3 - 9 days depending on your proximity to the store. Delivery times can vary due to situations out of our hands (floods, fires, snow, etc etc).
  • We are not responsible for carrier delays.
  • If you have any questions or concerns about your order, you can always email us at¬†hello@shopbureaux.com

Shipping Within Canada

We offer FREE SHIPPING on all orders greater than $175 (before applicable taxes).

Orders under that amount will be subject to a flat rate fee based on the package's final destination. These fees are detailed on the chart below.

 Package Destination  Flat Rate Fee
 British Columbia $15
 AB/SK/MB
$20
 Rest Of Canada $25

 

Please note free shipping is not available during sale events. 

Certain oversized items are exempt from our flat rate shipping and will be subject to weight-based shipping fees. These costs will be calculated automatically when you checkout.

Shipping to the USA

Orders to the Contiguous USA are subject to a flat rate fee based on the package's final destination. These fees are detailed on the chart below.

 Package Destination  Flat Rate Fee
West Coast $25 USD
Mid-West $30 USD
South West $35 USD
East Coast
$40 USD
South $45 USD

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at hello@shopbureaux.com with your name and order number, and we will look into it for you.